Terms and Conditions

1. Introduction

1.1 The following are the Terms and Conditions for the HSQE Partnership website owned and operated by The HSQE Partnership Ltd (“HSQE Partnership”). HSQE Partnership is a registered UK company with a registered address of 2 Mannin Way, Lancaster, England, LA1 3SU and company number 11005320.

2. General Information

2.1 The primary purpose of this website is to provide information regarding the services and materials provided by HSQE Partnership including professional training from highly qualified experts. There is also the opportunity to download and/or purchase materials to assist site visitors in the areas of Health, Safety, Quality and Environment in the workplace and guidance on general Wellbeing. 

3. Purchases

3.1 Professionally prepared materials are available on the site in the [insert name of section/heading]. These products include .pdf and Word templates to assist with Health, Safety, Quality and Environment compliance in the workplace. Although these materials have been prepared by highly qualified Health and Safety professionals and are checked and updated regularly as laws and regulations change, they should not be used as a substitute for direct professional advice and appropriate workplace training. 

3.2 In addition to our Health and Safety materials we also provide guidance tools around well-being. These materials are also prepared by experts in the field of well-being and are intended to assist our customers to improve their own well-being and that of their co-workers and employees. It is important to note that the well-being guidance is guidance only and should not replace appropriate direct professional or healthcare intervention. 

3.3 All purchases are made using the [insert payment mechanism – Stripe, PayPal payment system]. Information regarding this payment service’s privacy policy and terms of use can be found here [insert link to payment services T&C’s and privacy policy]. 

3.4 If there are any difficulties in downloading or accessing a material once purchased please contact support at info@hsqe-partnership.co.uk. Materials will only be available for single download per purchase, therefore if multiple versions of a product are required additional copies must be purchased. 

4. Warranties and Limitations of Liability 

4.1 The content on the Site does not constitute advice and should not be relied upon as such. It is provided as general information purposes only. Professional or specialist advice should always be sought before taking action on the basis of any information provided on this Site.

4.2 HSQE Partnership makes no representation, warranty, or guarantee that the Site will meet a particular customer’s requirements, that it will not infringe rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. If, as a result of failure on the part of HSQE Partnership to exercise reasonable care and skill, any digital content from the Site that causes damage to a device or other digital content belonging to a user of the site, certain legal remedies may be available. For more details concerning legal rights and remedies as a consumer, please contact Citizens Advice Bureau or Trading Standards Office.    

4.3 HSQE Partnership makes reasonable efforts to ensure that the content on the Site is complete, accurate and up-to-date. HSQE Partnership does not, however, make any representations, warranties or guarantees (whether express or implied) that the content is complete, accurate and up-to-date.  *This exception does not apply to any conditions covered when purchasing materials through the e-commerce portion of our Site. 

4.4 HSQE Partnership exercises all reasonable skill and care to ensure that the Site is free from viruses and other malware, however, subject to other provisions of these terms, HSQE Partnership accepts no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of use any of the Site (including the downloading of any content from it) or any other site referred to on the Site.

4.5 HSQE Partnership neither assumes nor accepts responsibility or liability arising out of any disruption or non-availability of the Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

4.6 Nothing in these Terms and Conditions excludes or restricts HSQE Partnership’s liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact the Citizens’ Advice Bureau or Trading Standards Office.

5. Communication and Contact details 

5.1 To contact HSQE Partnership with general questions or complaints, or for matters relating to particular services or a specific Order, or for matters relating to cancellations, please contact the following email: info@hsqe-partnership.co.uk.  

6. Data Protection 

6.1 For the purpose of the Data Protection Act 2018 we are the data controller. We comply with our obligations under this law in accordance with our Privacy Policy (https://www.the-hsqe-partnership.co.uk/privacy-policy).  

7. Intellectual Property Rights 

7.1 All content included on the Site and downloadable from the site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by HSQE Partnership. All content is protected by applicable United Kingdom and international intellectual property laws and treaties.

7.2 You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use content from this Site unless given express written permission to do so by HSQE Partnership or as expressly provided in any purchase or download of content. 

7.3 Nothing in these Terms and conditions limits or excludes the provisions of Chapter III of the Copyrights, Designs and Patents Act 1998 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; the making of personal copies for private use; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.

8. Links to other sites 

8.1 Links to other sites may be included on the Site. Unless expressly states, these sites are not under HSQE Partnership Control. HSQE Partnership neither assumes nor accepts responsibility or liability for the content of third-party sites. The inclusion of a link to another site of the Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

9. Viruses, Malware, Security 

9.1 HSQE Partnership exercises all reasonable skill and care to ensure that the Site is secure and free from viruses and other malware. HSQE Partnership does not, however, guarantee that the Site is secure or free from viruses or other malware and accepts no liability in respect of the same.

10. Privacy and Cookies 

10.1 Use of the Site is also governed by a Cookie and Privacy Policies, available here. These policies are incorporated into these Terms of Use by this reference.

11 Changes to these Terms and Conditions 

11.1 HSQE Partnership may alter these Terms of use any anytime. If HSQE Partnership does so, details of the changed will be highlighted at the top of this page. Any such changes will become biding on all visitors upon each and upon first use of the Site after the changes have been implemented. All visitors are therefore advised to check this page from time to time.

12 Law and Jurisdiction 

12.1 These Terms of Use, and the relationship between HSQE Partnership and customers or visitors to the Site (whether contractual or otherwise) shall be governed by, and construed in accordance with the laws of England and Wales.

12.2 Any disputes concerning these Terms of Use, the relationship between customers, visitors and HSQE Partnership, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England and Wales.